Yes, Cognix Group operates as a technology incubator—but not in the traditional sense. Rather than funding external startups, we incubate our own specialized institutional management solutions from the ground up. We identify sectors across Africa where institutions are underserved by technology, build dedicated product teams with deep domain expertise, and nurture each solution to excellence. This incubator model allows us to give each product (like SchEase and Dawn Games) focused attention and resources while leveraging shared technology infrastructure, business expertise, and strategic direction across the entire portfolio.

Cognix Group builds specialized management and solution systems for institutions across Africa. We create purpose-built software for specific sectors—from education and sports to healthcare and beyond. Instead of offering one generic platform that tries to do everything, we develop multiple excellent solutions, each deeply specialized for its sector and designed with expert understanding of that domain's unique needs.

We take the opposite approach to most software vendors. Instead of building one product and selling it to whoever will buy it, we choose underserved sectors, immerse ourselves in understanding that world, then build solutions those institutions actually need. This means better software (purpose-built, not generic), deeper understanding (focused, not diluted), longer relationships (invested in your sector's success), and continuous improvement (we evolve with your world).

Our vision is to be the trusted technology foundation for institutions across every major sector in Africa. We're building a portfolio of best-in-class solutions that spans education, sports, healthcare, higher education, religious institutions, corporate training, and beyond—each one deeply specialized and backed by our commitment to African context, continuous innovation, and genuine partnership.

We currently have two live solutions: **SchEase** - A comprehensive school management system designed specifically for educational institutions, handling everything from admissions to alumni management. Built for primary schools, secondary schools, and private academies. **Dawn Games** - A complete technology ecosystem where sports management meets gaming innovation. We power sports organizations with professional management systems while building gaming experiences, esports infrastructure, and fan engagement platforms. Built for sports federations, clubs, academies, and schools with athletic programs.

We believe deeply understanding one sector and building excellent software for it beats understanding ten sectors superficially. Generic, one-size-fits-all platforms try to serve everyone and end up serving no one particularly well. What institutions need isn't broader software; it's deeper software—solutions built by people who truly understand their specific domain. Our incubator model allows each product to get dedicated focus while benefiting from shared organizational strength.

We're expanding into healthcare management systems, higher education and university solutions, religious institution management, and corporate training and development platforms. Each addition to the Cognix family follows the same principle: deep expertise, powerful technology, and genuine understanding of the sector's unique needs.

Absolutely. While each solution is purpose-built for its sector, they're designed to work seamlessly together where relevant. For example, a school using SchEase can integrate Dawn Games for their athletic programs. Our shared technology infrastructure ensures smooth interoperability across our portfolio.

It means we design for your reality from day one, not as an afterthought. This includes understanding local regulations and compliance requirements, integrating with African payment systems (mobile money, local banks), accounting for infrastructure realities (internet reliability, power considerations), supporting local languages and cultural contexts, and working with local currencies and academic/operational calendars. We don't adapt Western software for Africa; we build African software from the ground up.

Yes. Understanding African infrastructure realities is core to our design philosophy. Our solutions are architected to handle intermittent connectivity, allow critical functions to work offline with smart syncing, and optimize for lower bandwidth environments without sacrificing functionality.

We serve institutions across Africa, with current focus on West Africa. Our systems are designed to be flexible across different countries' regulatory frameworks, payment systems, and operational contexts. Contact us to discuss your specific country's requirements.

Implementation timelines vary by solution and institution size, but typically range from 2-6 weeks. We follow a structured approach: discovery and planning (understanding your workflows), system configuration (customizing to your needs), data migration (safely transferring existing data), training (ensuring your team is confident), and go-live support (being there when it matters most). We're with you every step of the way.

Yes, comprehensive training is included with every implementation. We offer on-site and virtual training sessions, role-specific training for different users, training materials and documentation, ongoing support during the transition period, and refresher sessions as needed. We don't just hand you software; we ensure your team can use it effectively.

Launch is just the beginning of our partnership. We provide responsive technical support via multiple channels, regular system updates and improvements, dedicated account management, continuous training and resources, and feedback-driven feature development. We measure our success by your success, which means being there for the long term.

Absolutely. Whether you're managing 50 people or 50,000, one location or fifty, our systems scale seamlessly. We build for institutions that have ambitious growth plans, and our architecture is designed to grow with you without performance degradation or requiring system changes.

Pricing varies based on your institution size, specific needs, and chosen solution. We offer flexible pricing models including subscription-based pricing, implementation packages, and volume discounts for multi-location institutions. Contact our team for a customized quote based on your requirements.

Yes, we offer demonstrations and trial periods for qualified institutions. Contact us to schedule a personalized demo and discuss trial options for your organization.

We believe in earning your business every day. Our contracts include clear terms for cancellation, data export provisions (your data is always yours), and transition support if needed. Specific terms vary by solution and contract type—we'll review everything clearly before you commit.

Yes, we provide special pricing for registered non-profit institutions and educational organizations. Contact us with your non-profit documentation to discuss available options.

Data security is fundamental to everything we build. We employ enterprise-grade encryption (in transit and at rest), regular security audits and updates, secure cloud infrastructure, role-based access controls, regular automated backups, and compliance with international data protection standards. Your institution's data is protected with the same standards used by global enterprises.

You do. Always. Your institutional data belongs to you completely. We provide easy data export options, clear data ownership terms, and no lock-in strategies. If you ever decide to move on, your data comes with you.

We maintain industry-leading uptime through redundant infrastructure, 24/7 system monitoring, automatic failover systems, regular backups, and clear SLA commitments with status page transparency. In the rare event of issues, our team responds immediately.

Yes. We're built to work with your existing technology ecosystem through API integrations, data import/export capabilities, third-party service connections, custom integration development, and payment gateway integrations. Tell us what you're using, and we'll work with you to ensure smooth integration.

If you're experiencing frustration with generic software that doesn't understand your workflows, drowning in spreadsheets and manual processes, looking to modernize operations and improve efficiency, ready to scale beyond your current systems, or want technology that's built for African institutional reality—then Cognix is built for you. Schedule a consultation, and we'll help you determine the best fit.

Simple: reach out to us. You can explore our solutions on our website, schedule a consultation with our team, request a personalized demo, or contact us at hello@cognixgroup.com. We'll start with understanding your needs, show you how our solution addresses them, and chart a clear path forward together.

No. Our solutions are designed for institutional staff, not IT specialists. We build intuitive interfaces, provide comprehensive training, offer ongoing support, and create user-friendly experiences for everyone from administrators to end users. If you can use a smartphone, you can use our systems.

Yes. While our solutions come with best-practice workflows built in, we understand every institution has unique requirements. We offer configuration options within the platform, custom feature development for specific needs, workflow adaptations, branded interfaces, and role and permission customization. We adapt to you, not the other way around.

We don't see ourselves as just a vendor; we're your long-term technology partner. This means we invest time in understanding your specific challenges, continuously improve based on your feedback, celebrate your wins and support through challenges, stay updated on your sector's evolution, and genuinely care about your institutional success. When you succeed, we succeed.

We live in your world. We continuously collect feedback through regular user surveys, dedicated account managers, user community forums, feature request systems, usage analytics (privacy-respecting), and direct conversations with institutions. Real feedback from real users drives our product roadmap.

Yes. We're building vibrant communities around each solution where users can share best practices, request and vote on features, get peer support, access exclusive resources, and participate in shaping product direction. Your voice matters in how our solutions evolve.